Fix notification delivery problems, alert timing issues, and escalation flow problems.
Solutions for notification and alert problems
Fix issues with specific notification methods
Fix problems with multi-level alert escalation
Common questions about quiet hours and alert pausing
Quiet hours only silence non-critical alerts. Fall alerts always come through for safety.
Check time zone is correct in app settings. Verify quiet hours schedule is saved.
Use "Pause Alerts" in app (max 4 hours). Fall detection still active but notifications paused.
Regular testing ensures alerts work when needed
Common questions about alert troubleshooting
Contact support immediately - this is a critical issue