Onboarding
- Confirm consent and the approved purpose before assigning a device or room.
- Use the organisation’s verified resident or client identity process.
- Give access only to nominated people with a current support role.
- Explain the privacy boundary and the limits of sensing and notifications.
Change and offboarding
- 01
Record the change
Document room moves, role changes, consent withdrawal or service closure before updating the system.
- 02
Remove stale access
Revoke access promptly when a staff member, family member or provider no longer has an approved role.
- 03
Review the physical assignment
Confirm the device is removed, reset or reassigned through the approved process.
- 04
Close the record
Retain only the information required by the organisation’s policy and applicable obligations.