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Multi-room setup
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Manage multiple residents
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For Care FacilitiesResident Management

Resident Management

Manage resident profiles, monitoring settings, and care team assignments

Creating Resident Profiles

Set up comprehensive profiles for each resident under care

Required Information

Basic Details

  • • Full name and preferred name
  • • Room number/location
  • • Admission date
  • • Profile photo (optional but recommended)
  • • Care level classification

Emergency Contacts

  • • Primary contact (family/guardian)
  • • Secondary contact (backup)
  • • Healthcare provider information
  • • Contact preferences (call/SMS/email)
  • • Emergency notification priority order

Medical Information

  • • Fall risk assessment score
  • • Mobility aids used (walker, cane, etc.)
  • • Relevant medical conditions
  • • Medications affecting balance
  • • Special care instructions

Monitoring Settings

  • • Assigned radar unit/room
  • • Alert sensitivity level
  • • Quiet hours configuration
  • • Activity baseline preferences
  • • Notification escalation rules

Alert Routing & Escalation

Configure how fall alerts are sent to staff and family

Level 1
Immediate Alert
First responders
Instant notification

Assigned care staff receive push notification, SMS, and in-app alert immediately when fall detected.

  • • On-duty nurses
  • • Assigned care aides
  • • Shift supervisor
Level 2
Escalation Alert
If no response
After 2 minutes

If Level 1 staff haven't acknowledged the alert, escalate to additional personnel.

  • • Facility manager
  • • Additional nurses
  • • Medical director (optional)
Level 3
Critical Escalation
Extended response
After 5 minutes

Maximum escalation including family notification and emergency services consideration.

  • • Primary family contact
  • • Facility administrator
  • • Emergency services (if enabled)

Customizable Escalation

Each resident can have unique escalation timings and contact sequences based on their care level and family preferences.

Staff Assignment

Assign care teams and manage shift-based monitoring

Assignment Types

Primary Care Assignment

Assign specific staff members as primary caregivers for residents.

  • Staff always notified for their assigned residents
  • Multiple staff can be assigned to one resident
  • Priority ordering for notifications

Shift-Based Routing

Route alerts based on current shift schedules automatically.

  • Define shift times (day, evening, night)
  • Different staff teams per shift
  • Automatic switch at shift change

Activity Monitoring

Track resident activity patterns and wellness indicators

Daily Activity Reports

Automatic summaries of resident movement and activity levels:

  • • Morning activity levels (wake time, bathroom trips)
  • • Daytime mobility patterns
  • • Evening routine tracking
  • • Night-time restlessness or waking
  • • Comparison to resident's baseline patterns
Anomaly Detection

Get notified about unusual activity patterns:

  • • Significant decrease in daily movement
  • • Extended periods of no activity
  • • Unusual night-time activity patterns
  • • Multiple fall incidents in short period
  • • Changes from established routines

Bulk Operations

Efficiently manage multiple residents at once

Bulk Import

Import resident data via CSV file for quick onboarding of multiple residents.

Batch Updates

Update settings for multiple residents simultaneously (e.g., quiet hours, alert sensitivity).

Export Reports

Generate facility-wide reports on incidents, activity, and system usage.

Common Questions

Frequently asked questions about resident management

Need Help Managing Residents?

Our support team can assist with profile setup and best practices

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