Troubleshooting - Aware Support - Aware Technologies

Troubleshooting

Fix common issues quickly with our comprehensive troubleshooting guides. Find solutions for radar, app, alerts, and connectivity problems.

Quick Fixes

Common problems solved in minutes

5 minutes

Restart radar and router

2 minutes

Check app permissions

10 minutes

Use WiFi extender

Select a guide to diagnose and fix specific issues

High Priority

Radar Issues

Fix detection problems, LED indicators, placement issues, and radar connectivity

8 min read

Medium Priority

App Issues

Resolve connection problems, login issues, notifications, and app performance

7 min read

High Priority

Alert Issues

Troubleshoot notification delivery, alert timing, and escalation problems

6 min read

Medium Priority

WiFi & Connectivity

Fix network connection issues, optimize WiFi signal, and router configuration

9 min read

Our support team is available 24/7 to help with any issue