Support Center

Everything you need to know about our platform

Overview

Welcome & Quick Links

Radar Installation
Install & configure radar
Mobile App Setup
Download & setup the app
Care Facility Setup
Multi-room configuration
FAQs

Common Questions

Contact

Get in Touch

Video Tutorials

Watch & Learn

System Status

Service Health

Quick Actions

Shop Products
Email Us

Need immediate help?

Our support team is available Monday - Friday, 9:00 AM - 5:00 PM AEST

Aware Logo
Aware Logo
Getting StartedRadar Installation

Guardian Radar Installation Guide

Step-by-step instructions to install and configure your Guardian Radar sensor for optimal fall detection.

10 min

Setup Time

5m

Coverage Radius

24/7

Monitoring

Watch: Radar Installation Tutorial

5-minute video walkthrough

Installation Steps

Follow these steps to install your Guardian Radar correctly

1
Choose the Right Location
Select the optimal position for your Guardian Radar

Instructions

  • Place in the room where monitoring is needed
  • Ensure clear line of sight to the area
  • Avoid positioning behind furniture or obstacles
  • Consider the coverage area (5-meter radius)

Pro Tips

  • Best for bedrooms, living rooms, or bathrooms
  • Mount on wall or place on stable shelf
  • Keep away from heat sources
2
Determine Mounting Height
Position the radar at the correct height for optimal detection

Instructions

  • Recommended height: 1.5m to 2m (5-6.5 feet)
  • Higher placement = wider coverage area
  • Lower placement = more detailed detection
  • Ensure radar is level and stable

Pro Tips

  • Eye level is typically ideal
  • Use included mounting bracket for walls
  • Shelf placement works well too
3
Power Up the Device
Connect your Guardian Radar to power

Instructions

  • Use the included power adapter (5V/2A)
  • Plug into a nearby power outlet
  • Ensure cable is safely routed
  • LED indicator will light up blue

Pro Tips

  • Keep power cable organized
  • Use surge protector if available
  • Backup battery option available separately
4
Connect to WiFi Network
Link the radar to your home or facility network

Instructions

  • LED will flash blue when ready to connect
  • Open the Guardian mobile app
  • Follow in-app WiFi setup wizard
  • Enter your WiFi password when prompted

Pro Tips

  • Ensure 2.4GHz WiFi is available (not 5GHz only)
  • Keep WiFi password handy
  • Strong signal recommended for best performance
5
Configure Detection Settings
Customize sensitivity and detection parameters

Instructions

  • Adjust sensitivity based on room size
  • Set detection zones if needed
  • Configure fall detection threshold
  • Test detection with walk-through

Pro Tips

  • Start with default settings
  • Adjust based on test results
  • Different settings for different rooms
6
Test & Verify
Ensure everything is working correctly

Instructions

  • Perform walk test in the room
  • Check LED status indicators
  • Verify app shows "Connected"
  • Test fall detection if safe to do so

Pro Tips

  • Check coverage area thoroughly
  • Verify alerts reach mobile app
  • Document any blind spots

Understanding LED Indicators

The LED light on your Guardian Radar shows its current status

Blue (Solid)

Normal operation

Blue (Flashing)

WiFi pairing mode

Green (Pulse)

Fall detected

Red (Flashing)

Error or connection issue

Common Installation Issues

Quick solutions to problems you might encounter

Radar won't power on: Check power adapter connection and try different outlet
Can't connect to WiFi: Ensure 2.4GHz network is available and password is correct
Poor detection accuracy: Adjust mounting height and sensitivity settings

Additional Resources

More help and documentation for your Guardian Radar

Download PDF ManualWatch Video TutorialsTroubleshooting Guide

    Get the Aware Technologies App

    Stay connected with your loved ones and manage your Guardian device with our mobile app.

    Download on the App StoreGet it on Google Play
    1. Home
    2. Support
    3. Getting Started
    4. Radar Installation
    Aware Technologies Logo

    Empowering independent living through smart, unobtrusive technology solutions.

    info@awaretechnologies.com.au+61 3 7047 9596

    Shop and Learn

    • About Us
    • Shop Guardian
    • FAQ

    Support

    • Contact Us

    Account

    • Manage Your Account
    • Privacy

    About Aware

    • News
    • Careers

    © 2025 Aware Technologies (Australia) Pty Ltd. All rights reserved.

    Privacy PolicyTerms of UseSales & RefundsSite Map