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Product GuidesMobile App

Guardian Mobile App Guide

Complete guide to using the Guardian mobile app for fall detection alerts and monitoring.

iOS App

iPhone & iPad

Android App

Google Play

Mobile App Walkthrough

4-minute tour of the app features

Key Features

What you can do with the Guardian mobile app

Instant Fall Alerts
Receive immediate notifications when a fall is detected
  • Push notifications within 2 seconds
  • SMS text message alerts
  • Phone call escalation option
  • Email notifications for records
Multi-Caregiver Support
Add unlimited caregivers to receive alerts
  • Primary and secondary contacts
  • Group notifications
  • Individual alert preferences
  • Role-based permissions
Fall History & Analytics
Track and analyze fall events over time
  • Complete fall event history
  • Time and location data
  • Pattern recognition insights
  • Exportable reports for healthcare providers
Privacy & Security
Bank-level encryption protects your data
  • End-to-end encryption
  • HIPAA compliant
  • Secure cloud storage
  • Two-factor authentication

App Screens Overview

Navigate through the main sections of the app

1

Dashboard

Overview of all connected radars and their status

Real-time status
Battery levels
WiFi strength
Last activity
2

Fall Alerts

Manage and view fall detection alerts

Active alerts
Alert history
Response actions
Notes & comments
3

Contacts

Manage caregivers and emergency contacts

Add/edit contacts
Set priorities
Test notifications
Contact groups
4

Settings

Configure app preferences and radar settings

Detection sensitivity
Quiet hours
Language
Account management
5

Reports

Generate and export fall detection reports

Daily summaries
Monthly reports
PDF export
Share with doctors

Alert Notification Types

Configure how you want to receive fall alerts

Push Notification

In-app alerts with sound and vibration

Recommended

SMS Text Message

Text message sent to mobile number

Recommended

Phone Call

Automated voice call to contact

Email

Email notification with details

Quick Actions & Shortcuts

Time-saving gestures and shortcuts

Quick Silence

Swipe to silence false alarm

Swipe left on alert

Emergency Call

Tap to call emergency contact

Tap phone icon

Add Note

Long press to add incident note

Long press alert

View Location

See which room detected fall

Tap radar name

Common Issues

Solutions to frequently encountered problems

Not receiving notifications

  • Check notification permissions in phone settings
  • Ensure app is not in battery optimization
  • Verify contact information is correct
  • Check internet connection

App shows radar as offline

  • Verify radar is powered on (blue LED)
  • Check radar WiFi connection
  • Restart the radar device
  • Reinstall the app

Delayed notifications

  • Check phone's Do Not Disturb settings
  • Ensure app has background activity permission
  • Update app to latest version
  • Contact support if issue persists

Frequently Asked Questions

Common questions about the Guardian mobile app

Need More Help?

Additional resources for the Guardian mobile app

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    Stay connected with your loved ones and manage your Guardian device with our mobile app.

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