Questions before integration
- What exact data and events are available in the supplied service?
- Which system is the source of truth for people, rooms and response ownership?
- How are authentication, access removal, retries and outages handled?
- What evidence proves the integration in a non-production environment?
A safe delivery sequence
- 01
Confirm the supported contract
Obtain current interface documentation from Aware. Do not build against screenshots or assumed endpoints.
- 02
Map privacy and security
Review data minimisation, access, retention, audit and incident responsibilities with the organisation.
- 03
Test failures as well as success
Verify invalid data, duplicate events, delays, retries, revocation and rollback in a safe environment.
- 04
Approve and monitor
Use the organisation’s change process and retain operational ownership after go-live.
No implicit emergency integration
Do not assume Guardian contacts emergency services, nurse call, clinical records or another platform. Treat every external action as unsupported until the current contract explicitly proves it.