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Aware Support · Product guides

Radar, without a recording.

Guardian uses reflected radar signals to understand movement in a room without creating video or capturing conversations.

Immediate danger

Call 000. Do not wait for the app.

Guardian is not an emergency service. Use the existing emergency or in-person response plan first when someone may need urgent help in Australia.

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What Guardian observes

  • Movement and changes in movement within the intended sensing area.
  • Activity context configured for the supplied service.
  • Device and connection state needed to operate the service.

What Guardian does not create

  • A video feed or image of the person or room.
  • An audio recording or transcript of conversations.
  • A clinical diagnosis or a guarantee that every event will be detected.

Conditions still matter

The room, placement, power, connectivity and configured response contacts all affect operation. Use the instructions for the supplied model and contact Aware for current technical documentation.

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Still need help?

Bring us the useful details.

Include the Guardian model, room, connection type, approximate time, what you expected and what you observed. Do not send passwords, recovery codes or unnecessary private care information.