Scope and environment
Sites, rooms, Guardian models, users, purposes and exclusions.
AwareCare Pro specifications
Built around your care setting.
Plan Guardian around your rooms, residents and team. Work with Aware to confirm the workflows, access, integrations and support available for your care setting.
GuardianConfigured event
↓Nominated personChecks the situation
↓Agreed responseWith a backup plan
Model-specific information
The details that matter.
Roles and access
Identity source, role definitions, approval, review, revocation and audit.
Notification workflow
Supported trigger, delivery, acknowledgement, escalation boundary and fallback.
Interfaces
Current documented integrations, authentication, data mapping, retries and failure handling.
Security and privacy
Hosting, encryption, retention, incident, subprocessors and current assurance evidence.
Service and change
Availability, support, maintenance, versioning, material changes, exit and data return.
Getting ready
Plan, test and review your setup.
- 01
Design
Agree intended use, privacy, rooms, roles and response ownership.
- 02
Prove
Test success, delay, outage, revocation, duplicate and rollback cases in a safe environment.
- 03
Approve
Record who accepted each workflow and which evidence supports the decision.
- 04
Operate
Monitor service, access, incidents and changes against the agreed contract.
Care and safety
Support works best with a plan.
No sensing system detects every event. Guardian and Aware do not replace emergency services, clinical advice, in-person checks or the organisation’s responsibilities. Ask for the documentation that applies to the exact model, service and intended use.
Questions, answered plainly
Your questions, answered.
Does AwareCare Pro integrate with nurse call, EMR or rostering systems?
Do not assume so. Ask Aware for the current interface documentation and a deployment-specific statement of support.
Is an uptime or response-time target promised?
No service-level promise is established by this page. Use the current signed service terms for availability, support and response commitments.
Does the platform create compliance by itself?
No. Compliance depends on the organisation’s obligations, policies, people, evidence and operation. Software can support a defined process but does not confer compliance.
AwareCare Pro specifications
Let’s find the details you need.
Include the model, connection, intended environment and questions you need answered.