Beta
AwareCare Pro
The unified operating system for modern care facilities.
Platform Overview
Product
AwareCare Pro — Unified Care Operations Platform
Status
Limited Beta
Architecture
Cloud-native SaaS, multi-tenant
Sensor Foundation
Guardian mmWave Radar devices
Real-Time Safety Monitoring
Live Operational Dashboard
Facility View
Interactive floor map with live room status indicators
Occupancy
Real-time bed occupancy detection
Detection Types
Fall detection alerts
Inactivity detection
Wandering alerts
Bathroom duration alerts
Risk Overlay
High-risk resident highlighting
Enterprise View
Multi-site overview across all facilities
Alert Delivery
Alert Latency
Sub-5 second target
Push Notifications
Mobile push via iOS and Android apps
SMS Escalation
Optional SMS-based alert escalation
Escalation Workflows
Configurable tiered response logic
Incident & Risk Management
Automated Incident Generation
Trigger Source
Radar-triggered event logging
Thresholds
Configurable auto-creation thresholds
Prioritization
Risk-based auto-prioritization
Manual Incident Entry
Categories
Custom incident categories
Classification
Severity grading
Injury classification
Contributing factor analysis
Workflow Engine
States
Open
Acknowledged
Assigned
Under Investigation
Closed
Reopened (audit trail preserved)
Documentation
Linkage
Resident and staff-on-duty association
Metrics
Time to response tracking
Attachments
Media uploads and digital signatures
Analysis
Root cause analysis and preventative action tracking
Compliance & Audit Automation
Built-In Reporting
Fall Metrics
Falls per 1,000 bed days
Response Analytics
Response time distribution
Incident Breakdown
Incident type categorization and trends
Shift Performance
Shift-based performance metrics
Risk Visualization
Facility risk heatmaps
Audit Logs
Activity Logging
Immutable audit trail
Access Tracking
Role-based access tracking
Data Export
PDF and CSV export
Regulatory Readiness
Standards Alignment
Structured fields aligned to aged care reporting standards
Government Templates
Region-configurable government export templates
Data Retention
Configurable retention policies
Workforce Coordination
Staff Communication
Messaging
In-app messaging
Threads
Incident-based communication threads
Routing
Shift-based alert routing
Escalation
Configurable escalation management
Task Assignment
Automation
Automated follow-up task creation
Ownership
Task ownership tracking and completion logging
Alerts
Overdue task alerts
Shift Insights
Response Times
Response time by staff member
Performance
Shift-based performance metrics
Coverage
Coverage heatmaps
Resident Intelligence
Resident Profiles
Risk Classification
Individualized risk scoring
Status Tracking
Mobility status and cognitive flags
Alert Sensitivity
Per-resident configurable alert thresholds
Care Notes
Integrated care note documentation
Behavior Trends
Movement
Movement pattern analysis
Sleep
Sleep pattern insights
Restlessness
Increased restlessness detection
Bathroom
Bathroom frequency analysis
Predictive Risk
Fall Risk
Fall risk scoring
Deterioration
Deterioration alerts
Behavioral
Behavioral escalation prediction
Device & Infrastructure Management
Guardian Device Fleet
Health Monitoring
Real-time device health status
Firmware
Firmware status tracking
Diagnostics
Connectivity diagnostics and offline alerts
Remote Updates
Remote firmware updates
Facility Network
Uptime
Connectivity uptime tracking
Signal Health
Signal health metrics
Analytics & Predictive Intelligence
Enterprise Dashboard
Multi-Site
Cross-facility comparison and benchmarking
Risk Trends
Risk trend forecasting
Staff Analytics
Staff response analytics
ML Validation Layer
Event Tagging
True positive tagging
False positive tagging
False negative identification
Confidence
Confidence scoring per event
Feedback Loop
Staff validation feedback for continuous ML improvement
Integrations
Nurse Call Systems
Direct integration support
EMR Platforms
Electronic Medical Records integration
Health Standards
HL7 / FHIR compatibility
Rostering
Staff rostering system integration
Access Control
Facility access control systems
Notifications
SMS and pager service integration
API
REST API and webhooks
Technical Architecture
Architecture
Cloud-native SaaS
Tenancy
Multi-tenant design
Encryption (Transit)
TLS 1.3
Encryption (Rest)
Encrypted at rest
Data Hosting
Australian data hosting (default region)
Uptime Target
99.9%
Access Control
Role-based access control (RBAC)
Authentication
2FA support
Audit
Full audit logging
Security & Compliance
SOC 2
SOC 2 readiness
ISO 27001
ISO 27001 alignment
GDPR
GDPR-aligned data handling
Retention
Configurable data retention controls
Transparency
Access audit transparency
Performance Targets
Alert Delivery
<5 seconds
Dashboard Load
<2 seconds
Incident Creation
Sub-second
Scalability
Horizontal scalability for enterprise groups
Monitoring
24/7 system monitoring
Designed For
Residential Aged Care Facilities
Disability Support Accommodation
Assisted Living Providers
Multi-Site Enterprise Care Operators
Large Care Networks
Interested in AwareCare Pro?
We are onboarding a limited number of enterprise partners during beta.
- 1Beta SLA evolving. Targets subject to change during beta period.
- 2Performance targets measured under optimal conditions during beta.
- 3Roadmap feature. Available in a future release.
