Client referral
Consent first. Details second.
Contact Aware to confirm a suitable referral process before sharing personal information. Online referral intake is currently unavailable.
Planning a referral
A considered referral, step by step.
- 01
Understand
Record the person’s goals, environment, current support and alternatives.
- 02
Confirm
Match the exact Guardian model and Aware service to a current documented use.
- 03
Consent
Agree what may be shared, with whom, for what purpose and for how long.
- 04
Handoff
Use the confirmed secure intake path and keep a traceable decision record.
Before the recommendation
Before you recommend Guardian.
- Which exact product and service?
- Model, connection variant, current app or provider service and supplied terms.
- Which current evidence?
- Approved technical, commercial, funding and intended-use documentation.
- Who receives and responds?
- Nominated access, notification ownership, backup and emergency boundary.
- What remains unknown?
- Any unverified outcome, eligibility, interoperability or suitability question.
Professional boundary
Technology can support a plan. It cannot create one.
No sensing system detects every event. Guardian and Aware do not replace emergency services, clinical advice, professional judgment, in-person checks or the organisation’s responsibilities.
Client referral
Confirm the secure intake path with Aware.
Start with the purpose and setting. Keep client-sensitive details out of the first note.