Bringing Harmony to Aged Care

At Aware Technologies, we’ve always believed that technology should strengthen human connections—not replace them. As Australia’s population ages, more families are navigating emotional and logistical challenges when making care decisions for elderly loved ones, especially when distance separates them.

The Unexpected Challenge in Aged Care

Aged care is as much about relationships as it is about wellbeing. Families often disagree about a parent’s needs—sometimes because they’re interpreting the same situation from different perspectives or across great distances.

In fact, researchers have identified geographic separation as a significant barrier in how families provide and coordinate care remotely ^[2]. For those in regional or remote communities, service access remains a persistent challenge—a phenomenon described in Australian research as “the tyranny of distance” ^[3].

A Shared Foundation for Care Decisions

Aware Guardian was developed to provide non-invasive, radar-based monitoring that preserves privacy while enhancing transparency. The system detects daily movement patterns and sleep activity without using cameras, offering real-time insight into wellbeing.

Through the Family Care Portal, multiple family members can securely access the same information, wherever they are—from Hobart to Perth. This shared access creates an evidence-based foundation for family discussions, transforming disagreements into cooperative decision-making.

When everyone sees the same objective data, families can move from debating perceptions to developing action plans together.

How Aware Guardian Works for Australian Families

Imagine an elderly parent living independently in regional New South Wales, while their adult children are based in Brisbane and Melbourne. Before implementing Aware Guardian, each family member might have relied on brief phone calls or visits to assess wellbeing—often resulting in uncertainty or differing interpretations.

With Aware Guardian, all designated users receive the same real-time notifications when activity patterns change. The app tracks trends over time, providing context for subtle shifts that may indicate evolving care needs.

Key benefits include:

• Shared, real-time access for authorised family members
• Objective, radar-based activity and sleep data
• Historical insights for tracking gradual changes
• Customisable alerts tailored to each person’s preferences

Supporting Australia's Unique Aged Care Landscape

Australia’s ageing population is growing rapidly. As of 2022, approximately 17.1% of Australians were aged 65 years or older ^[1]. Among this group, more than half (52.3%) live with some form of disability ^[1]. Meanwhile, there are around 3.0 million unpaid carers nationwide, representing nearly 11.9% of the total population ^[1].

These figures highlight the immense responsibility carried by family caregivers—many of whom manage these duties from a distance.

For families navigating the aged care system, Aware Guardian provides a practical solution. Its reporting tools can assist with ACAT assessments and Home Care Package documentation, giving assessors access to consistent, objective information about daily living patterns.

“We’ve designed our reports to align with what families often need when working with Australian aged care assessors,”
says Dr. Li Chen, Chief Product Officer at Aware Technologies.
“This transparency helps reduce stress and makes care coordination smoother for everyone involved.”

Preserving Relationships Through Technology

Beyond safety alerts and monitoring, Aware Guardian strengthens the emotional fabric of families. By ensuring everyone shares the same accurate information, the technology encourages empathy and cooperation rather than conflict.

“We used to argue about what was happening with Mum,” shares a Melbourne-based customer.
“Now we focus on how to help her. Having the same data brings us peace of mind.”

As Australia continues adapting to the realities of an ageing population, Aware Technologies remains committed to innovation that supports both physical safety and emotional connection, helping families stay united through change.